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Terms and Conditions

ULAGAM VENTURES BOOKING CONDITIONS

 

These Booking Conditions, together with any other written information we brought to your attention before confirming your booking, form the basis of your agreement with Ulagam Ventures. Please read them carefully as they set out our respective rights and obligations.

 

1. Definitions

1.1. In this Agreement:

  • "Agreement" means the agreement between us and you for the tour, including these Booking Conditions, the Itinerary, and the Booking Confirmation.

  • "Booking" means the tour confirmed by the Lead Booker, including the services provided by us.

  • "Lead Booker" means the person who contracts with us for and on behalf of all travelers listed in the booking.

  • "Services" means the services provided by us in connection with the tour.

  • "Tour" means the holiday booked by you through the Booking.

 

2. The Lead Booker

2.1. The Lead Booker must:

  • Enter into the Agreement with us for and on behalf of all travelers.

  • Make all decisions regarding the tour and communicate with us.

  • Submit all required information about the travelers.

 

3. Scope of the Agreement

3.1. The Agreement is between us, the Lead Booker, and the travelers.

3.2. The Lead Booker confirms that all travelers:

  • Have read and are bound by these Booking Conditions.

  • Consent to our use of their personal data in accordance with applicable law.

  • Are over 18 years of age or have the consent of a parent/guardian if under 18.

  • Accept financial responsibility for the booking.

 

4. Services

4.1. We will provide the services outlined in the Itinerary in exchange for the tour fees. Additional services may incur extra charges.

4.2. We can assist with booking airline tickets for an additional fee.

4.3. Services may be provided directly by us or third parties.

4.4. We do not provide:

  • Travel insurance.

  • Excursions, events, or other tours/activities not included in the tour package.

  • Required visas and passports.

  • Local tourist taxes.

  • Cots and food for infants under 2 years of age.

 

5. Payment and Pricing Policy

5.1. Tour fees will be advised before booking confirmation.

5.2. Payment schedule:

  • Non-refundable deposit of GBP 200 upon booking confirmation.

  • 50% of the balance 16 weeks before travel.

  • Final 50% of the balance 8 weeks before departure.

5.3. Full payment is required at the time of booking for arrangements made within 8 weeks of departure.

5.4. Prices may change due to transportation costs, taxes, or exchange rates. We will absorb any increase up to 2% of the travel cost.

5.5. If the price increases by more than 8%, you may accept an alternative holiday or cancel for a full refund (except insurance and amendment charges).

 

6. Changes to Your Booking

6.1. If you wish to change your travel arrangements, contact us as soon as possible. Changes are subject to availability and may incur an administration fee of £25 plus any additional costs.

6.2. Some arrangements, such as flights, may not be changeable after booking and could incur cancellation charges.

 

7. Transfer of Booking

7.1. If you are prevented from traveling, you may transfer your booking to another person, subject to:

  • Notification at least 7 days before departure.

  • Payment of any outstanding balance and an amendment fee of £25 per person. 7.2. You and the transferee are jointly and severally liable for all payments.

 

8. Cancellation by You

8.1. You may cancel your travel arrangements at any time by notifying us in writing. Cancellation charges will apply as follows:

  • More than 98 days: 10% of the tour fees.

  • 98-72 days: 30% of the tour fees.

  • 71-42 days: 50% of the tour fees.

  • 41-22 days: 75% of the tour fees.

  • 21-15 days: 90% of the tour fees.

  • 14 days or less: 100% of the tour fees.

8.2. If the reason for cancellation is covered under an insurance policy, you may be able to reclaim these charges.

 

9. Cancellation by Us

9.1. We reserve the right to cancel your booking if necessary, in which case you will receive a full refund of all monies paid.

Contact Information

For any questions or concerns, please contact us at:

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